Frequently Answered Questions

Our shop is based inside Nantwich Market, our address is:

Market Street
Nantwich
CW5 5DG

Our shop is open Thursday’s 9am-3pm and Saturday’s 9am-4pm but our online delivery service is open 7 days a week.
Yes! We have a wide range of vegan and vegetarian please message us on our Instagram page for more details @thesweetshopnantwich
Yes! A lot of our pick and mix sweets are dairy and gluten free please message us for details. We also have a full range of sugar free sweets so please message our Instagram page @thesweetshopnantwich
To place your order please select your product, either a 500g pouch, 1kg pouch or pizza box. Then click the next button to choose your sweets, if you can’t decide choose a random mix or just jelly or fizzy mix. Or if you know exactly what you want select 8 options. Once you get to the basket page you can add a note on your order if there is something you dislike or would like a lot of in your mix. Or if you just want a whole pouch or box with just 1 type of sweet please add this to the notes!
We are working hard to keep all of our customers safe! Our work stations are cleaned and sanitised regularly throughout the day. All our sweets are kept in sealed tubs and we use gloves and wear masks at all times when handling the sweets and preparing orders. For local delivery we wear masks when delivering and leave the package on the doorstep to make sure we are not coming into close contact with you.

We do not offer returns or refunds but if there is a problem with your order then please message us on our Instagram page, @thesweetshopnantwich and we will sort this as quickly as possible for you.

Yes of course! We have gift cards we can fill out for you which can be placed in the package with your order. Please leave your gift message in the notes box on the basket page when you checkout.

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